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HomeComputers And OfficeSoftwareAdobe Acrobat Professional 9 [OLD VERSION] |
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|  |  | | Customer Reviews: | | | Average Customer Review: ( 49 customer reviews )
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Most Helpful Customer Reviews
102 of 114 found the following review helpful:
Colossal pain in the *&@! Jul 23, 2008
By J. Bradley Adobe Acrobat 9.0 has been a source of frustration. Conflict between Adobe's PDF Maker add-in and Microsoft Office 2007 causes the Microsoft application to crash. Adobe's add-in is automatically disabled by Word, Excel, etc., so you can't make an Adobe PDF while using a Microsoft application. If you enable the add-in in Word (a tricky process in itself) and then try to create an Adobe PDF from a Word file, Word crashes. But now you can create a PDF from a Word file when you are in the Adobe application! Major heartburn! I wish I had stayed with Adobe Acrobat 5.0!
On Adobe's website there is a TechNote that will guide you through no less than FIVE solutions (three printed pages) to help you resolve the conflict between Acrobat 9.0 and Microsoft Office 2007. Buy Adobe Acrobat 9.0 only if you are prepared to do battle with the default settings in Microsoft Office 2007.
45 of 49 found the following review helpful:
Great program - works for me every time! Dec 02, 2008
By Richard R. Borgner
"Compliance Guy"
I'm that guy in the office that always downloads the betas, always been willing to take a risk to try out the newest software, so I've been through a litany of nightmares when it comes to new programs and their inherent bugs. That being said, I have to say that Acrobat Pro 9 has never given me one bit of trouble. I upgraded from 6 to 9 so I could take advantage of the LifeCycle Designer to design forms for my company. Installation went smooth, and it's never given me any trouble. I recently upgraded to Office 2007, and both programs continue to function perfectly, separately and jointly. I always hate to see other have problems with their software (there are just so many better ways to waste time), and everyone is certainly entitled to their own opinion, but I have give this one a thumbs up.
22 of 22 found the following review helpful:
Worst Product Support Sep 14, 2009
By Edward
"Hockey Guy"
I am the IT and a small company. We upgraded to Version 9 two computers. Software is fine until you have a problem. Mother board crashed in one requiring replacement. Adobe will let you install Acrobat then it checks out configuration. Adobe nag Tells you software will shut down in 30 days. Checking FAQ you must deactivate software before installing on another computer and it must be the original computer. Called customer support sept 10th. On hold 92 minutes had to leave phone for work then called back and placed on hold for another 32 minutes still no support. On hold today 34 and counting. I will update this if I ever get adobe to answer customer support. Microsoft customer support had my fix for me on day after I email them.
33 of 36 found the following review helpful:
right down there with McAfee and Norton in the BLOATWARE Hall of Infamy! Feb 03, 2009
By Eduardo Nietzsche I recently heard about and downloaded the free Foxit Reader 3.0 and PrimoPDF, to use instead of Acrobat Reader and Adobe Acrobat respectively.
Wow, wow, wow.
Those two freeware programs take up so much fewer system resources while performing 90% of the same functions, for FREE!
Reader 9.0 has especially become a bloated monster, and with it gone I noticed a substantial speed improvement in Firefox. Overall my Windows XP Professional system is now much more stable, and faster as well. It's almost as huge an improvement as I got when I removed all the Norton software, even.
35 of 39 found the following review helpful:
What a ripp off! Sep 07, 2008
By Eric
"goodadvice75"
I have to use acrobat professional for my job. I have been using version 8.1.2 for the last year. I decided to upgrade to 9.0 because I had to get a third license. Acrobat only let's you install each package on two computers. I bought a third computer and instead of activating and deactivating a license each time I switch computers I decided to buy an additional package. What ticks me off about 9.0 is that it cost more than I paid for 8.1.2, but it seems to be the same package. The menus look the same and the software does essentially the same. I have yet to see a difference in my day to day work. If you are a user who uses the main functions of the software only, then you might reconsider upgrading. The software does not add any functionality. That aside, $499 for the package is a stiff price and results more from Adobe's monopoly position for this kind of software than from the quality and functionality of the product.
See all 49 customer reviews on Amazon.com
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